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FAQs

General Promotional Questions

1. What is 'Find A Shiny, Win A Legend'?

The Find A Shiny, Win A Legend promotion gives you the chance to win a once-in-a-lifetime experience with a Premier League Legend, plus Premier League tickets & thousands of other fantastic Panini prizes! If you find a shiny in pack, you're a winner of an experience with that PL Legend. For all other prizes, simply take or upload a photo of your Cadbury product to get started.

2. Who is the promotion open to?

The promotion is open to anyone that lives in the UK or ROI and is over 18.

3. How do I enter?

Buy any participating Cadbury product and either find a shiny card in your pack and claim via the contact details on the reverse of the sticker, quoting the unique code. Alternatively, if there's nothing in your pack, visit legends.cadburyfc.com and take or upload a photo of your Cadbury product with the Cadbury logo in clear view for a chance to win. Entries are limited to 1 entry per person, per day, to review the full terms and conditions please click here.

4. Where can I purchase Cadbury 'Find A Shiny, Win A Legend' promotional products?

You can purchase our Cadbury products in supermarkets and newsagents nationwide.

5. Which Cadbury products are included in the promotion?

Participating product list includes but is not limited to:
Cadbury Dairy Milk: All Flavours, Bars, Tablets, Multipacks and Bags (37.5g-200g), Cadbury Crunchie 40g, Cadbury Twirl 43g, Cadbury Boost 48.5g, Cadbury Boost Duo 68g, Cadbury Double Decker 54.5g, Cadbury Double Decker Duo 80g, Cadbury Wispa 36g, Cadbury Wispa 120g, Cadbury Wispa Duo 51g, Cadbury Crunchie 128g, Cadbury Crunchie Rocks 110g, Cadbury Dairy Milk Caramel Nibbles 120g, Cadbury Dairy Milk Giant Buttons 119g, Cadbury Twirl Bites 109g, Cadbury Bitsa Wispa 110g, Cadbury Boost Bites 108g, Cadbury Dairy Milk Mix Buttons 115g, Cadbury Dairy Milk Oreo Bites 110g, Cadbury, CurlyWurly Squirlies 110g, Cadbury Fudge Minis 120g, Cadbury Freddo Faces Bites 105g, Cadbury Picnic Bites 110g, Cadbury Dinky Deckers 120g, Cadbury Dairy Milk Giant Buttons 252g, Cadbury Dairy Milk Caramel Nibbles 252g, Cadbury Wispa Bites 247g, Cadbury Picnic 152g, Cadbury Caramel 148g, Cadbury Darkmilk: All Flavours, Bars, Tablets, Multipacks and Bags (35g-105g), Cadbury Bournville: All Flavours, Bars, Tablets, Multipacks and Bags (45g-180g), Cadbury White: All Flavours, Bars, Tablets, Multipacks and Bags (110g-180g).

6. When can I enter?

The main promotion period is open from 02.01.20 and closes on 31.03.20

7. Do I need to retain my pack until I know the outcome?

Proof of purchase and original packaging may be required to verify your claim - so don't throw it away. If you find a sticker in pack, please keep hold of this too!

8. Do I need internet?

You will need internet access to take a photo or upload an image of your Cadbury treat and claim your prize.

Prize Details, Claiming and Redemption

9. What prizes are available in the Cadbury 'Find A Shiny, Win A Legend' promotion?

We've got 3 tiers of prizes: Tier 1- Premier League Legend Experience. Tier 2 - 50 x pair of Premier League tickets. Tier 3 - 2600 x Panini prizes items are throughout the promotional period. These Panini prizes include:

  • 300 x Softcover album with all stickers from the collection
  • 300 x Hardcover album
  • 2000 x boxes of Panini stickers
For more details about the prizes available please view the full T&Cs here. Please note, there is no guarantee as to which prize will be won, or which match/team for PL Tickets.

10. How will I know if I've won?

If you are a winner of a tier 1 prize, you will find a shiny in pack. If you unwrap a shiny, please call the number on the reverse of the card, quoting the unique number detailed. If the tier prize isn't found in pack/unclaimed by 15th April 2020, a winner will be drawn at random from all valid entries received from online entries throughout the promotional period for the relevant retailer via an independently audited & verified prize draw selection process. Tier 2 and tier 3 prizes are won through scanning your logo on pack, via the Legends website (legends.cadburyfc.com). If you are a winner of a tier 2 (pair of PL tickets) you will also receive an email from Cadbury FC to access the Cadbury FC ticketing portal and select your chosen match (subject to match availability). A tier 3 Panini prize, you'll be notified immediately on the website detailing what you have won. You'll then be contacted via email, so you can redeem your prize, so keep an eye out and don't forget to check your junk folder! If you are the lucky winner of a pair of Premier League match tickets you will also receive an email from Cadbury FC to access the Cadbury FC ticketing portal.

11. I have not received an email.

If you have double checked your junk folder and have still not received an email, please call our team on 0800 818181 and we will investigate this for you.

12. How long will my prize take to arrive?

Tier 1 prize - Winners will find a shiny in pack and must claim by 15/04/2020. If the shiny card in pack isn't claimed ahead of this time, the promoter has the right to offer the prize to another entrant selected at random from all valid entries from the relevant retailer. If the winner does not claim their prize by 5pm on 15/04/2020 the prize will be forfeited and entered into an 'Unclaimed prize draw' on 16/04/2020.
Tier 2 prize - If you have won a tier 2 prize (pair of Premier League match tickets), you will be sent a ticket invite from our Ticketing portal or contacted by the Cadbury FC team to choose from the available games. Tickets to preffered match and clubs is not guaranteed and are subject to availability. Tickets will be sent 2 days prior to the allocated match.
Tier 3 prize - If you have won a tier 3 Panini prize, the winner will be contacted by email within 7 days of their winning moment to confirm their full postal address. Tier 3 prize winners will receive their prize via post within 28 days of supplying their full postal address to the promoter.

13. What happens if I win Premier League tickets?

If you win a pair of Premier League match tickets you will be sent a ticket invite from our Ticketing portal or contacted by the Cadbury FC team to choose from the available games. Tickets to prefferred Matches or Clubs is not guaranteed and are subject to availability.

14. Can I swap my match tickets for another game/date?

Unfortunately you cannot swap your match tickets for another match once they have been confirmed. However, if you no longer wish to claim your match tickets or go to a football match, there is an option to donate your tickets to Primary Stars: plprimarystars.com.

15. If I win a prize can I give it to a friend?

You will be sent an email about how to claim your prize. Tickets are transferrable to friends and family at the discretion of the promoter. Donate to Primary stars plprimarystars.com.

16. What if the match that I've won has been postponed, will my ticket still be valid?

If the match you have selected to attend is postponed to a later date in the Premier League season, your tickets will still be valid for that fixture. We will communicate any postponements via email and in most cases, football clubs will reissue printed tickets, which we will send to you.

Entry Mechanic

17. What am I taking a photo of to enter?

Simply take or upload a photo of your Cadbury product with the Cadbury logo in clear view for a chance to win.

18. My photo isn't working?

Make sure the Cadbury logo is in clear view, it is not obstructed and the foil is not creased.

19. My entry is being declined online and I get an error message, what can I do?

If your image of your Cadbury product is not being recognised after multiple tries please call our team on 0800 818181 and we will investigate this for you.

20. I entered the wrong email address. What do I do?

Please call our team on 0800 818181 and we will investigate this for you.