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FAQs

General Promotional Questions

1. What is the 'Buy A Legend, Win A Legend' promotion?

Buy a Legend, Win a Legend promotion gives you a chance to win a once-in-a-lifetime experience with a Premier League Legend, plus thousands of other fantastic Cadbury FC prizes! Simply take or upload a photo of your Cadbury treat to get started.

2. Who is the promotion open to?

The Cadbury Buy A Legend, Win A Legend promotion is open to anyone that lives in the UK or ROI and is over 18.

3. How can I enter? / How does it work?

To enter simply buy any Cadbury-branded chocolate bar or tablet. Then visit cadburylegends.com, enter your details and simply take or upload a photo of your Cadbury treat with the Cadbury logo in clear view for a chance to win. If you want to review, the full terms and conditions please click here.

4. Where can I purchase Cadbury 'Buy A Legend, Win A Legend' promotional products?

You can purchase our Cadbury bars in supermarkets and newsagents nationwide - good luck!

5. Which Cadbury products are included in the promotion?

Purchase any Cadbury-branded chocolate bar or tablet ("Participating Products"). Participating Product list includes but is not limited to: Cadbury Dairy Milk: All Flavours, Bars and Tablets (37.5g-200g); Cadbury Crunchie 40g; Cadbury Twirl 43g; Cadbury Boost 48.5g; Cadbury Boost Duo 68g; Cadbury Double Decker 54.5g; Cadbury Double Decker Duo 80g; Cadbury Wispa 36g; Cadbury Wispa Duo 51g

6. When can I enter?

The main promotion period is open from 02.01.18 and closes on 30.03.18

7. Do I need to retain my pack until I know the outcome?

Proof of purchase and original packaging may be required to verify your claim - so don’t throw it away.

8. Do I need internet?

You will need internet access to take a photo or upload an image of your Cadbury treat and claim your prize.

Prize Details, Claiming and Redemption

9. What prizes are available in the Cadbury 'Buy A Legend, Win A Legend' promotion?

We’ve got 3 tiers of prizes:

Tier 1 – 4 x Premier League Legend Experiences available to be won - prizes will be drawn at random from all valid entries received throughout the Promotion Period via an independently audited & verified prize draw selection process.

Tier 2 – 10 x a pair of tickets to a Premier League Match for the 2018/19 season available to be won.

Tier 3 – 2000 x Cadbury FC promotional items are available to be won from Now TV Sky Sports month passes, Cadbury FC scarves, footballs, football bags & water bottle combo.

For full information on the prizes available you can visit the prizes page here. Please note, there is no guarantee as to which item will be won. Note that the images shown on the website are for visual purposes only and are subject to change.

10. How will I know if I've won?

If you are a winner, you’ll be notified immediately on the page with details of what you have won. You’ll then be contacted via email so you can redeem your prize, so look out for it!

11. I have not received an email.

Please call our team on 0800 818181 and we will look into this for you.

12. How long will my prize take to arrive?

Tier 1 Prize winners will be notified by email within 7 days of the Prize Draw. If the Winner does not claim their prize within 14 days of initial notification, the Promoter has the right to offer the prize to another entrant selected at random from all valid entries.

Tier 2 and 3 Prize winners will be contacted by email within 7 days of their winning moment to confirm their full postal address. Tier 2 Prize winners will receive their Prize by no later than a week prior to the allocated match. Tier 3 Prize winners will receive their prize via post within 28 days of supplying their full postal address to the Promoter.

13. What happens if I win Premier League tickets?

If you win Premier League match tickets you will directed through to our Premier League ticketing portal. Here you will be able to select your team of preference and all available home games for the selected team will be displayed. If no tickets are available for your selected team, you will be able to choose another team and so on.

14. Can I swap my match tickets for another game/date?

Unfortunately you cannot swap your match tickets for another match once they have been confirmed. However, if you no longer wish to claim your match tickets or go to a football match, there is an option to donate your tickets to The Premier League’s Primary Stars Programme. See here for more details: https://plprimarystars.com/.

15. I've claimed my tickets but would like to give them to a friend

Once you have claimed and confirmed your tickets they are not transferrable to friends, family or resale we're afraid. However, if you no longer wish to claim your match tickets or go to a football match, there is an option to donate your tickets to The Premier League's Primary Stars Programme. See here for more details: https://plprimarystars.com/

16. If I win a prize can I give it to a friend?

You will be sent an email about how to claim your prize. If you've won tickets, you can choose who you'd like to have the tickets at this point. You must enter their name at this stage as tickets will be non transferable after this point.

17. Is there a deadline for me to claim my prize?

Please find the deadlines for each tier of prize below:

Tier 1 – We will get in touch with you to arrange this prize, once contacted you will have 14 days to respond.

Tier 2 – You will have 14 days to respond to the email and claim your match day tickets.

Tier 3 – You will have 14 days to respond to the email and claim your Cadbury FC promotional items.

18. What if the match that I've won has been postponed? Will my ticket still be valid?

If the match you have selected to attend is postponed to a later date in the Premier League season, your tickets will still be valid for that fixture. We will communicate any postponements via email and in most cases, football clubs will re-issue printed tickets, which we will send to you.

Entry Mechanic

19. What am I taking a photo of to enter?

Simply take or upload a photo of your Cadbury treat with the Cadbury logo in clear view for a chance to win.

20. My photo isn't working

Make sure the Cadbury logo is in clear view, it is not obstructed and the foil is not creased.

21. My entry is being declined online and I get an error message, what can I do?

If your image of your Cadbury product is not being recognised after multiple tries please call our team on 0800 818181 and we will look into this for you.

22. I entered the wrong email address. What do I do?

Please call our team on 0800 818181 and we will look into this for you.

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